Terms and Conditions

The Journal of Scottish Yarns aims to provide good quality products and services to our customers. Using our website constitutes your agreement to follow and be bound by the terms outlined below. Please read this page and ensure that you agree with its contents before using our site.

Terms and conditions are subject to review and change and we reserve the right to update this page at any time and therefore encourage you to read this information regularly and check for updates.

These terms and conditions do not affect your statutory rights.

Product Information

A lot of effort goes into producing the Journal from many contributors. Each edition aims to provide original and interesting content including new designs which may from time to time require minor adjustments. We endeavour to fully test and review each design to minimise any unexpected results.

Our online shop will provide additional products which may be supplied by third party suppliers. As with the designs supplied with the Journal, we will only offer for sale those products which we feel contribute positively to the ‘Yarns’ experience.

You can contact us at anytime if you have a question over the designs or purchased product and we will endeavour to help or ask our talented contributors and selected suppliers to assist.

Changes to products, prices and descriptions

This may happen for many reasons and we reserve the right to make changes without warning. This includes pricing and descriptions on the website.

Cancellations and returns

If you are not satisfied with our products, we will endeavour to replace the product at our own discretion.

Returns can be made within 30 days of receiving your item(s). Return shipping will need to be managed by you and we are unable to reimburse this cost, sorry.

Dispatch/shipping

Most shipping costs are calculated automatically by the website and are fixed according to region.

Important information about international shipping:

** Copies of The Journal of Scottish Yarns can be shipped to the EU and Northern Ireland compliant with EU GPSR regulations. Please note other products are not available to EU and Northern Ireland and will be refunded from any order. **

Please contact us directly for delivery to countries outside of the United Kingdom, Europe, United States, Canada, Australia and New Zealand. Please also contact us directly for international orders exceeding 20kg to discuss postage service and cost.

We are unable to cover import and agent handling fees on delivery outside of the United Kingdom. The digital edition of Yarn may be a good alternative if this affects you.

Third-parties

Our website may occasionally have links to third-party websites. The Journal of Scottish Yarns T&Cs do not apply to these sites, and you should refer to their own website for further information.